Free delivery on all orders until 9th of December Start ordering now!

Fast & easy installation

Perfect match with VELUX roof windows

FAST delivery

Up to 5 Years Guarantee

Order FREE samples

How can we help?

Thank you for your interest in VELUX and our products. For contact information and answers to frequently asked questions, please have a look at the links on the left or the bottom of the page.
Track your order
(UK mainland only)
Email us
01592 778 225
Returns
How to select your blind Delivery Return Products Returns Policy Installation Payment Guarantee Cleaning VELUX Quality Terms and Conditions Privacy Policy Legal Notice Conditions of Use Cookie Policy

Delivery

Standard delivery fee: £5,- incl VAT
 
We deliver directly to the address that you have specified when purchasing a product in this e-shop and within the delivery option selected.
 
Orders are delivered with ParcelForce. You will receive a text message to the phone number provided in the order on the day of delivery advising that the parcel will be delivered that day including an option to reschedule to an alternative day.

Where Do We Deliver?

We ONLY deliver to UK addresses for orders through this site. If you would like your products shipped to a different country, please visit one of our other shops. See a list of VELUX shops at www.veluxshop.com 

Channel Islands customers: Orders can not be placed online for delivery to these areas. We are sorry for any inconvenience this may cause. Please contact VELUX customer services by either email: sales@velux.co.uk or telephone: 01592 778 225 to place your order.

Status of Your Order

We will keep you updated at each stage of the ordering and delivery process. To enable us to offer the best delivery service we can, we will pass your contact details on to our carrier. This will allow them to send you updates on the morning of delivery via SMS and E-mail if selected. Should you have any problems, we ask you to contact us with your order details. VELUX will not pass on these details to any other third parties. 

See the latest delivery status of you order on the VELUX order tracking web site.

 -> Access the VELUX Order tracker (UK mainland only)

Please note that if you have purchased multiple products, these may not be delivered at the same time, but as separate deliveries as sometimes products are delivered from different plants or warehouses. Please check our order tracker, your confirmation email or SMS from our delivery service for relevant information about the delivery status of your order.

Choose Your Delivery Date

For all orders placed in this shop we give you the possibility to select a later delivery date that suits you at no extra costs. Available Monday-Friday only.

Delivery Options, Price and Time

Delivery Options Price Delivery Time

Standard delivery

£5,- incl VAT

Average delivery time for all orders is within 5-7 working days. The expected date is given on the basket page of your order. Order by 7pm to be processed the same day. Standard delivery can be anytime between the hours of 08.00-17.00 Monday to Friday.

2 day delivery

 £5 on standard delivery option. Costs as below for timed deliveries. Available on selected manual VELUX blackout blinds: colours 1025 white, 1085 light beige, 3009 black, 1705 light grey & 1100 dark blue, in specific window types and sizes C04, M04, M06, M08, S06, CK04, MK04, MK06, MK08 & SK06.

2 Working Days
Your order must be placed before 7pm – Monday to Friday – to receive 2 day delivery (4.30 pm for Northern Ireland). Please note no deliveries are made at weekends.

Contact Us

Telephone: 01592 778 225
Email: sales@velux.co.uk

Opening Hours VELUX Customer Services
Mondays-Thursdays: 08.00-16:30
Friday: 08.00-14.30

Back to top

Track your order
(UK mainland only)

Find us here:

 

Track your order
(UK mainland only)

Find us here: